Customer Login

Privacy Policy

This website is owned, maintained and operated by Logon Broadband a sister concern of Wizbyte Networks Private Limited, the company registered under the Indian Companies Act, 1956 having their registered offices at 003, Laxman Nagar, Kurar, Malad (E), Mumbai – 400097 are the provider of Internet Services. In order to demonstrate its commitment to the privacy of users Logon Broadband would like to present this site policy.

When we use the terms “Logon Broadband” “we”, “us”, or “our”, we mean network solutions. and the family of companies we own or control. The term “you” refers to you as a user to one or more of the Services.

Logon Broadband is committed to maintain your confidence and trust. It is our policy that personal information, such as your name, postal/e-mail address or phone number, is private and confidential. Accordingly, any such personal information you may provide us is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information. Personal information will not be released to third parties unless it is to further the purpose for which you provide the information. There are no other circumstances under which we will provide personal information to third parties. Under no circumstances will we ever sell personal information to anyone.

The Site provides hyperlinks, that when clicked takes you to another place, or to other websites not controlled by Logon Broadband. These hyper linked websites may contain privacy provisions that are different from those provided herein. Logon Broadband is not responsible for the collection, use, or disclosure of information collected through these websites, and Logon Broadband expressly disclaims any and all liabilities related to such collection, use, or disclosure.

Our servers collects  access log information about your visit, including information such as IP addresses, bandwidth used, system and connection performance, browsers used, dates and times of access, and Internet resource requests, including requests to access web pages.

We consider any personally identifiable information we receive about you to be confidential, and it is our policy to use it only in providing our Online Services. We may also use such information in dealing with fraud and unauthorized use of our services.

We may modify this Policy at any time. Such changes, modifications, additions or deletions shall become effective immediately upon posting. You acknowledge and agree that it is your responsibility to review this site and this Privacy Policy periodically, and to be aware of any modifications. If you find the changes unacceptable, do not use our Services. If you continue to use the Services following notice of the changes, we will consider that to be your acceptance of and consent to the changes.

If you have any questions or suggestions, we encourage you to contact us or please call one of our Business Offices provided under “Contact Us” page of this site.

Refund/Exchange Policy

All sales of service are final and there will be no refund or exchange permitted. Please be   advised that you are responsible for the recharge for and all charges that result from those   purchases. LOGON BROADBAND and its parent or subsidiary companies are not responsible for any purchase of Recharge for an incorrect account number.

However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Services  has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on ( or posting us a message. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details – Recharge value, Transaction date and Order Number. We will investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of service then you will be refunded the money within 7 working days from the date of the receipt of your email.